The Rise of Hybrid Work Models in the GCC of India

What is Meant by Hybrid Work in the GCC of India?

Hybrid work allows employees to work from home and in the office, choosing the arrangement that suits them best each week. It’s not a rigid system; some teams might work three days in the office and two remotely, while others decide on a different schedule based on their tasks.

Global Capability Centres, or GCCs, are the international operations hubs. Larger corporations establish subsidiaries in other countries to oversee tasks such as IT, financial management, data analysis, and even research and development. India, a hub of skilled professionals, has become a prime location for these centres, which are now leading the country's transition to hybrid work models.

This shift also touches on evolving cultural aspects, such as traditional office structures and the importance of face-to-face collaboration. New technology and government initiatives are helping to make this change easier.

How GCC is Driving Hybrid Work Transformation in Top Indian Cities

India is expected to become the GCC Capital of the World, with over two million people employed in the 1,700 GCCs, and this number is expected to grow significantly by 2030. (News Arena Network). This development is shaped by the strategic development of various cities over several decades. Six Indian Tier-1 cities host 92% of India's Global Capability Centres, which is crucial for hybrid work and global business.

Explore below the unique journey and hybrid readiness of each city that is redefining global work:

1. Bengaluru: India’s GCC Pioneer

It started with a satellite dish on a bullock cart in 1985. That’s how Texas Instruments set up India’s first Global Capability Centre (GCC), and today Bengaluru is home to over 880 GCCs, with more to come.

This city is home to 40% of India's engineering research and development talent, boasts innovative startups, unicorn companies, top IITs, and industry giants such as Infosys and Wipro. Additionally, Karnataka's new GCC policy, which targets 500 more centres by 2029, indicates that it will continue to grow.

2. Hyderabad: Second Innovation Powerhouse

Hyderabad became the unexpected next chapter after Bengaluru. It is now home to over 355 Global Capability Centres (GCCs), including major companies such as Microsoft, GE, and Wells Fargo.

This city has a strong presence in sectors like BFSI and Semiconductors, and its tech talent is growing rapidly. It is gaining serious momentum, with over 900 active startups and state initiatives, such as T-AIM and AI City.

3. Mumbai: India's Financial Expertise

When you hear finance, Mumbai probably comes to mind. It's easy to see why, as major banks like Citi, Barclays, and Standard Chartered operate there. The city holds the second position for BFSI Global Capability Centres, trailing only Bengaluru.

Top institutions, such as IIT Bombay and JBIMS, supply Mumbai with skilled professionals. Strong government support for exports and IT infrastructure positions Mumbai as a key part of India's mixed-use GCC ecosystem.

4. Pune: Automotive Tech Meets Talent Stability

Pune is making a smart move, focusing on machines while Mumbai handles finances. It's a leader in Automotive GCCs and hosts major companies like BNY Mellon and American Express.

Roughly 65% of Pune's GCC workforce is employed in the BFSI, tech, or automotive sectors. The city boasts excellent educational institutions such as SIBM and numerous service providers. It's a discreet but effective choice for hybrid work models.

5. Gurugram (NCR): The Business Innovation Centre

Gurugram is home to over 465 Global Capability Centres and a diverse talent pool, from fresh graduates to seasoned professionals. Big names like Samsung, Pfizer, and Mercer have a strong presence here.

The entire National Capital Region (NCR) boasts excellent universities, over 2,500 startups, and Delhi's commitment to clean technology, electric vehicles, and innovation. Gurugram plays a significant role in creating this dynamic environment.

6. Chennai: Calm, Focused, and Smart

Chennai is known for its engineering talent and experienced professionals. It hosts over 305 Global Capability Centres (GCCs), including companies like Walmart and Renault.

It has strong automotive and IT industries, supported by top institutions like IIT Madras. Tamil Nadu, the state of Chennai, is focused on future technologies, such as AI and chip manufacturing, aiming to support 15,000 startups by 2032.

Factors Behind the Rise of Hybrid Work Models in the GCC

Several significant factors contribute to the increasing adoption of hybrid work models across various industries. These include a shift in employee expectations and technological advancements that facilitate remote operations.

Let’s break down the core factors behind this fast-paced shift to hybrid work in the GCC of India.

1. Post-Pandemic Productivity Proof

Following the COVID-19 pandemic, employees in the GCC, particularly millennials and Gen Z, are demanding more flexibility. They want better balance, less commuting, and meaningful work, not just an office seat.

Lockdowns proved that working from home can boost productivity. Hybrid models combine the benefits of remote focus with in-office collaboration.

2. Tech-Driven Infrastructure

Technology like cloud services, AI tools, and virtual collaboration makes it easy and secure for teams to work from anywhere, making hybrid work a preferred option.

3. Government Reforms and Vision Strategies

India’s government is actively promoting IT hubs, digital infrastructure, and flexible labour policies. This makes it easier for companies to legally and logistically support hybrid work.

4. Corporate Efficiency and Cost Optimisation

There is no need to spend a fortune on huge office spaces when many of your employees are working from home. Hybrid models enable businesses to reduce real estate costs and reinvest that money in their people, technology, and learning programs.

5. Talent Mobility Across the Region

Hybrid work is a game-changer because it means companies are no longer limited by location. They can easily find exceptional talent globally, which leads to more regional projects and teamwork that was previously impossible.

Top Benefits of Hybrid Work for GCC

Hybrid work offers numerous advantages for GCC, helping them to thrive in a dynamic global landscape. These benefits extend beyond simple cost savings, fostering a more adaptable and engaged workforce.

The following are the main benefits of hybrid work that are changing how organisations view their space and employees.

1. Higher Employee Engagement

Working remotely has shown that rather than working longer hours, employees now work smarter. Hybrid work builds trust and support, which makes employees more engaged and less likely to leave.

2. Reduced Operational Costs

Working hybridly reduces the financial burden on companies by lowering utility bills and office expenses. This is a huge help for new and growing businesses, especially in expensive areas. It means companies can invest their money in growing and creating new things instead of being weighed down by large office costs.

3. Access to Regional and Global Talent

Now, there is no need to hire only locally, as GCC businesses can recruit professionals across borders, reaching talent in other Gulf countries or even globally. This expands diversity and strengthens innovation.

4. Business Continuity & Resilience

Hybrid work models enhance agility during disruptions such as natural disasters, strikes, or pandemics. Decentralised teams maintain smooth operations and minimise productivity interruptions.

5. Sustainability and Lower Carbon Footprint

Less daily travel means less traffic and pollution. And when offices use less energy, hybrid work helps Gulf cities, such as Dubai, Riyadh, and Doha, reach their climate and sustainability goals.

The Challenges of Embracing Hybrid Work

No model is perfect, and neither is hybrid work. Here are some common challenges businesses in the GCC of India are working through:

• Cultural Resistance: It's tough to lead remotely when traditional office culture is deeply ingrained.
• IT Security Risks: With more people working from various locations, there are increased cybersecurity concerns.
• Uneven Digital Access: Not everyone has the same tools or tech, which can create inconsistencies.
• Team Culture Challenges: Building a strong team bond is more challenging when team members aren't always together in person.
• Performance Tracking: New ways are needed to effectively measure employee performance when they're not in the office.

How the GCC Hybrid Work Model is Reshaping Real Estate in India?

Global businesses are using Global Capability Centres (GCCs) to change Bengaluru's skyline. In early 2025, GCCs accounted for 44% of India's office deals, with Bengaluru contributing 65%. This was due to companies like TCS, Infosys, and Wipro encouraging employees to return to the office.

Businesses are increasingly utilising co-working spaces due to the growing popularity of hybrid work arrangements. In early 2025, co-working spaces accounted for 83% of flexible workspace deals in India, underscoring their significant role in shaping how offices are utilised there.

While traditional office buildings are scarce due to developers' preference for housing, resulting in higher rents and fewer vacancies, flexible workspaces are gaining significant recognition due to their affordability, scalability, and ease of agreements, thereby boosting the presence of GCCs in India.

Ready to Embrace Hybrid? Let Office Hub Help You Navigate It

Hybrid work is here to stay, transforming how the Gulf operates in India from physical offices to team dynamics and urban design. Businesses that embrace this shift early will gain flexibility, attract top talent, and reduce costs. That said, here we end this brief about the rise of hybrid work models in the GCC.

If you’re interested in renting a flexible space that caters to GCCs policies, Office Hub offers flexible office solutions from top-tier tech campuses in Bengaluru to agile shared offices in Hyderabad. With a wide range of offices across the region, we will make it easy to find a perfect workspace that matches your goals of a hybrid journey.

Call us now for personalised guidance without any extra charges and explore flexible spaces that match your new way of working!